Tiger Airways cancelled several flights to Perth,Penang

FOR four consecutive days, Tiger Airways cancelled several flights to Perth, Penang, Phuket and Bangkok without explanation.Hundreds of disgruntled passengers were left stranded at the Budget Terminal while waiting for the airline to provide them with more information. Unfortunately, Tiger's service standards failed to impress.Passengers were made to wait in line for their turn before counter-staff would address their concerns and compensation issues. To make matters worse, some of these passengers had encountered the same problem the day before.

In a written response to RazorTV, a spokesperson from Tiger Airways said that the airline recently had two aircraft with technical issues that were grounded for extended checks & maintenance over the past few weeks. As a result, Tiger Airways had to reschedule or cancel flights in a way that minimised overall disruption.However, many passengers did not buy the explanation, claiming they heard otherwise from ground staff.RazorTV captured the action and sentiment at the Budget Terminal.